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  • Writer's pictureSamiksha Jain

EarthLink vs. CenturyLink: Which Internet Provider is Best for You?


Earthlink Vs Centurylink

Best Customer Satisfaction

Best for budget options


earthlink


centurylink

Customer rating: 3.3/5

  • Price: $49.95–$189.95/mo.*

  • Speed: 10–5,000 Mbps

  • Type of service: Fiber, DSL, Fixed Wireless, Satellite

  • Contract: 1 yr.


Customer rating 3.6/5

  • Price: $30.00–$75.00/mo.†

  • Speed: 100–1,000 Mbps

  • Type of service: DSL, fiber

  • Contract: Month-to-month




EarthLink vs Centurylink Analysis

2023's Top Internet Providers: EarthLink vs Centurylink Analysis


In today's digitally driven world, selecting the right internet provider is more than just a matter of convenience; it's a necessity for work, entertainment, and staying connected. In the quest for the best service, EarthLink and CenturyLink stand out as popular options.

This comparative blog aims to dissect their services, focusing on aspects like contract flexibility, data limitations, and overall availability. Join us as we navigate through the specifics of EarthLink and CenturyLink, providing insights to help you make an informed decision on which provider best suits your digital lifestyle.

Pros and cons: EarthLink vs. CenturyLink


Pros and cons: EarthLink vs. CenturyLink



earthlink


centurylink

​Pros

Pros

  • Great customer satisfaction

  • Expansive coverage

  • Fiber in some areas

  • No data caps

  • No contract

  • Excellent speeds on fiber plans

Cons

Cons

  • ​Higher prices

  • Contracts

  • Limited fiber availability

  • Variable internet speeds

Earthlink or CenturyLink: Which Offers Better Value in Internet Plans?


Earthlink Plans and Pricing

Package

Price

Speed

Fiber 500

$79.95/mo

500 Mbps

Fiber 1 Gig

$89.95/mo

1,000 Mbps

Fiber 2 Gig

$129.95/mo

​2,000 Mbps

Fiber 5 Gig

$189.95/mo

​5,000 Mbps

EarthLink10-80 Mbps Internet (DSL)

$49.95/mo.-$69.95/mo

​10 Mbps-80 Mbps

EarthLink LTE Home 50 GB-150 GB (Fixed Wireless)

​$64.95/mo.-$149.95/mo

Upto 100 Mbps

Centurylink Plans and Pricing

Package

Price

Speed

Simply Unlimited Internet 100Mbps

$55.00/mo

​Up to 100 Mbps

Simply Unlimited Internet 140 Mbps

​$55.00/mo

​Up to 140 Mbps

​Centurylink Fiber Internet 200 Mbps

​$30.00/mo

​Up to 200 Mbps

Centurylink Fiber Gigabit

​$75.00/mo

940Mbps

To ensure you have the most accurate and comprehensive understanding of these internet provider's plans and pricing, it's important to keep in mind that the details can fluctuate based on geographic location and are subject to change over time. While the table provided offers a general overview, it might not capture the most current or location-specific information. For the latest and most relevant details about their offerings, we strongly recommend directly consulting their official website or reaching out to their customer service.



Installation: Earthlink Vs Centurylink

Installation: Earthlink Vs Centurylink

When considering installation services for CenturyLink and EarthLink, the pricing can vary based on several factors like location, type of service, and current promotions. Here's an overview with typical pricing, but remember, these figures are subject to change:


CenturyLink Installation:

Self-Installation:

Cost: Often free or at a nominal charge.

Details: Customers receive a kit with all necessary equipment and instructions.

Professional Installation:

Cost: Approximately $60 to $125, depending on the complexity of the installation and the region.

Details: A technician sets up the service and ensures everything is working.


EarthLink Installation:

Professional Installation:

Cost: Ranges from about $60 to over $200.

Details: Since EarthLink often uses existing infrastructure from other providers, the cost and process can vary. More complex setups, especially for fiber, may be on the higher end of the cost spectrum.


For the most accurate and up-to-date pricing and service details, it's advisable to contact CenturyLink and EarthLink directly or visit their respective websites. Pricing and availability of services can change, and they may have specific offers for different regions or customer segments.



Data Caps: Limits vs. Unlimited

CenturyLink:

No Data Caps: CenturyLink typically does not impose data caps on its internet plans. This applies to both their DSL and fiber-optic services, allowing customers unlimited data usage without the worry of overage charges or throttling.


EarthLink:

Generally No Data Caps: EarthLink also typically offers plans without data caps. This means customers can use the internet extensively without concerns about exceeding a data limit or incurring additional fees.

However, EarthLink does have data caps for its fixed wireless plans. The data caps for these plans range from 50 to 150 GB



Contract Terms: Flexibility vs. Commitment

One of the most significant differences lies in their contract terms. EarthLink typically requires a 12-month commitment for most of its plans, accompanied by early termination fees of up to $200. This could be a downside for those who prefer flexibility or are uncertain about their long-term needs. In contrast, CenturyLink caters to the freedom-loving user with its month-to-month plans, liberating customers from the bonds of yearly contracts.


Availability: Reach vs. Specificity

When it comes to availability, both providers have their strengths. EarthLink has a broad reach, available in almost all states, but with varying plan options depending on the location. CenturyLink also has a widespread presence, with a focus on providing high-speed internet in certain areas. Your location could significantly influence your choice between these two providers.


Conclusion: Your Needs, Your Choice

Ultimately, the best internet provider for you depends on your specific needs. If you prefer flexibility and often have high data usage, CenturyLink could be your go-to provider. However, if you're in an area with strong EarthLink coverage and don't mind the data caps or contract terms, EarthLink might be the better choice. Remember, the key is to assess your internet usage, consider the contract terms, and understand the data caps before making a decision. Happy surfing!



Frequently Answered Questions

Frequently Answered Questions


Q1. How can I find out if EarthLink offers service in my region?

To determine whether EarthLink's services are accessible in your location, you can conduct a quick availability check by entering your zip code on EarthLink's website. This process helps you find out if EarthLink provides internet services in your area and what specific plans and options are available to you.


Q2.How can I check if there's a CenturyLink outage in my area?

You can check for network outages by entering your address on CenturyLink's outage tool on their website or through the My CenturyLink app. The app also provides real-time outage updates​


Q3. How is EarthLink's customer service rated?

EarthLink's customer service rating varies, with BroadbandNow users giving it a score of 3.5 out of 5, while ConsumerAffairs reviews show a lower overall rating of 1.6 out of 5. This indicates mixed experiences among customers. While some users report satisfactory experiences, others have faced challenges with billing, communication, and technical support. The overall quality of service seems to vary greatly among customers.


Q4.Does EarthLink offer internet service in rural areas?

Yes, EarthLink offers internet service in some rural areas. Their service coverage includes DSL, fiber, fixed wireless, and satellite options, which can cater to various rural locations depending on the availability and infrastructure in those areas.


Q5. What services does CenturyLink provide other than internet?

TV Services: CenturyLink offers TV services starting at $84.99 per month for a 24-month agreement. This package includes a 2-year TV price guarantee, 190+ channels, a Smart HD DVR, local channels, and a voice remote.

Another option starts at $69.99 per month for 24 months, plus taxes and fees, with a 24-month agreement. This package includes shows and movies on demand, 155+ channels, a free Genie HD DVR upgrade, and a focus on sports content.

Home Phone Services: CenturyLink provides reliable landline phone services with various features. They offer unlimited local and nationwide calling and flexible, affordable international calling plans. Some plans also include features like caller ID, voicemail, and 3-way calling.

Bundles: CenturyLink offers bundles combining internet, TV, and phone services, which can provide cost savings and convenience for customers.

Accessories for Smart Homes: They also offer a range of smart-home accessories, including WiFi range extenders, security doorbells and cameras, work-from-home or learning products, and streaming TV devices​​. These services are in addition to CenturyLink's high-speed internet offerings. Prices and availability may vary based on location and specific package details, so it's recommended to check CenturyLink's website or contact them directly for the most current information.

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