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Spectrum Internet Service

One of the most well-known internet service providers (ISPs) in the country is Spectrum. There are three levels of internet service available, and all of them offer unlimited data, no data limits, and no contracts. This, along with the fact that the first 12 months of service are reasonably affordable, makes it a company worth considering to meet your internet needs. For those in need of exceptionally fast internet speeds, there are alternative fiber networks available that offer greater download and upload speeds.

Spectrum Internet Connection Types

  • Spectrum offers internet plans with 12-month promotional pricing and a 2-year price guarantee on those promotional rates. 
     

  • This means you'll lock into a price for 2 years, but you can potentially cancel after the initial 12 months with a potential early termination fee.
     

  • Data Caps: Spectrum currently does not have data caps on any of their internet plans.

Data caps don’t vary based on the connection type

  • Spectrum actually doesn't enforce data caps on any of their internet plans, regardless of the connection type.
     

  •  This is a good thing for users as it means you won't have to worry about exceeding a data limit and incurring extra charges.
     

  • With Spectrum, you can enjoy unrestricted access to the Internet. Unlike other providers, Spectrum does not employ data caps that limit Internet access once specific usage thresholds are reached

Spectrum Plans & Pricing

Spectrum doesn't advertise specific postpaid plans  since technically, all their plans are postpaid. However, they do offer different tiers of internet service with varying speeds and features. Here's a breakdown of their most popular internet plans:

Postpaid Plans

  • Spectrum Internet®:This is their most basic plan offering download speeds of up to 300 Mbps. It's ideal for small homes with low to moderate internet usage. Prices typically range from $39.99 to $49.99 per month for the first 12 months with a two-year contract.

 

  • Spectrum Internet® Ultra:This plan steps up the speed to up to 500 Mbps, making it suitable for medium-sized homes with several devices connected. It goes for around $49.99 to $69.99 per month for the first 12 months with a two-year contract.
     

  • Spectrum Internet® Gig:This is their top-tier plan boasting download speeds of up to 1 Gig perfect for large homes with heavy internet usage, like streaming 4K videos and online gaming. Expect to pay around $59.99 to $79.99 per month for the first 12 months with a two-year contract .

Prepaid Plans

  • Spectrum actually doesn't offer prepaid internet plans.
     

  • Prepaid plans typically require an upfront payment for a set amount of data, which isn't the case with Spectrum's services.
     

  • Their internet plans are all postpaid, meaning you use the service first and then pay for it at the end of the billing cycle.

Here are the States Where Spectrum Internet Service Is Available

No Caps, No Contracts

No data caps or long-term contracts with Spectrum Internet service.

More Offers

Spectrum offers mobile phone lines, home phone lines, and TV packages.

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Bundle & Save

Customers can bundle these services for potential cost savings.

Extra Perks

Frequent promotions, including perks like unlimited mobile lines and assistance with competitor contract termination fees.

Top Speeds

Spectrum's median download speed of 243.02 Mbps, recognized by Ookla in Quarter 2 of 2023, outperformed other providers.

30-Day Money Back

A 30-day money-back guarantee for new residential customers, effective from the date of installation or service.

Spectrum Customer Service

  • Contacting a Spectrum Business Specialist: Spectrum offers the assistance of dedicated professionals who can help with various needs, including initiating new services, enhancing existing ones, or providing support.
     

  • Accessing 24/7 Business Support: Customers have the option to contact U.S.-based specialists around the clock for comprehensive business support at 844-493-4458. 
     

  • They can also explore the online Support Hub for assistance.
     

  • Ordering New Service: For those interested in ordering new services, Spectrum's services are available from Monday to Friday, between 8 am and 11 pm ET at 855-750-5002
     

  • Scheduled Callback: By submitting a form on their website you can receive a scheduled callback during the hours of Monday to Friday, from 8 am to 11 pm ET.
     

  • You can also check some resources and FAQs on their website for common questions and helpful guides and resources.

Spectrum For Business

  • Even if you are looking for Spectrum for business internet, it offers some deals and especially some bundles. 
     

  •  Spectrum Business offers tiered plans with download speeds ranging from 300 Mbps to 1 Gigabit, catering to businesses of all sizes, from small startups to large enterprises with heavy internet usage. 
     

  • Spectrum tailors quotes based on your business's location, desired speed, and any add-on features you choose. 
     

  • To sign up for service, you can call them at 844.300.3139 Monday-Friday, 8 am-11 pm ET, or complete a form on their website and they will get back to you during that window within one business day.

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