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Purple Podiums

Starlink Internet Service

Elon Musk's space exploration business, SpaceX, has developed a satellite internet service called Starlink. Starlink internet operates by beaming data signals between gateway stations on the ground and thousands of low-earth orbit (LEO) satellites in the sky. Starlink is currently the third-largest satellite internet service provider in the United States.

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Starlink satellite service most likely covers you wherever you live in the United States. In actuality, Starlink serves more than 1 million live customers in 60 nations.

Starlink Internet Connection Types

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Starlink Internet Contracts and Data Caps

  • There are no strict data limits applied by Starlink.
     

  • However, all Starlink internet plans have a Priority Access window from 7 a.m. to 11 p.m. with a monthly data cap of 1 TB.
     

  • During peak hours, customers without additional Priority Access may experience reduced speeds.
     

  • Starlink does not require customers to commit to internet contracts, providing the flexibility to cancel their service at any point without incurring cancellation charges.
     

  • Upon cancellation, the service will remain active until the end of the current payment period and then cease. 
     

  • Additionally, customers have the option to receive a refund for their equipment fee if they cancel their service within 30 days, provided they return the equipment in its original packaging and in good condition.

Data caps don’t vary based on the connection type

  • Starlink doesn't completely cut off your internet upon reaching a specific data usage limit.
     

  • However, they do have a Fair Use Policy. This means they prioritize data for users who stay within an average data consumption range.
     

  • Starlink offers a Priority plan with a higher baseline data allocation compared to the Standard plan. Once you use up the priority data, your speeds might slow down, but you'll still have unlimited data access.
     

  • Exceeding average data usage with the Standard plan could result in deprioritization, meaning slower speeds during peak network congestion times.

Starlink Plans & Pricing

Postpaid Plans

  • Residential: This plans starts at $120 per month. This is the standard Starlink plan for home internet access. Offers unlimited data with speeds between 5-00 Mbps but subject to Fair Use Policy. Speeds can vary depending on location and network congestion.
     

  • ROAM: This plan is for RVs, Nomads, Campers. It starts at $150 per month and offers speeds between 25 - 220Mbps. It is designed for mobile use with Starlink service. Pricing might vary depending on specific details. 
     

  • BOATS: It is for Maritime, Emergency Response, and Mobile Businesses. It starts at $250 per month with speeds between 25 - 220Mbps. It caters to boats and other maritime applications.

Postpaid Plans

  • As of today, May 4, 2024, Starlink does not offer prepaid internet plans. Their current service structure seems to be entirely postpaid.
     

  • Maintaining a large constellation of satellites likely requires significant upfront costs. Prepaid plans might not be ideal for recovering these costs consistently.
     

  • Tracking and managing data usage for prepaid customers on a constantly moving network of satellites could be complex.

Here are the States Where Starlink Internet Service Is Available

Effortless Self-Installation

Your Starlink Kit includes all the essentials for a quick online setup, featuring your Starlink terminal, WiFi router, cables, and base.

30-Day Trial

Try any Starlink Service for 30 days, and if not satisfied, return the hardware for a full refund.

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Bridging the Digital Divide

Starlink's satellite network can provide internet access to some remote regions, enabling access to essential online services.

Mobile App

The Starlink app allows you to personalize settings, receive updates, access support, and monitor download speed, latency, and uptime.

Lower Latency

Because Starlink satellites orbit the Earth much closer than traditional satellites, the signal travel time (latency) is significantly reduced.

Future-Proof Technology

Starlink's constellation is constantly being expanded, with plans to launch more satellites in the future.

Starlink Customer Service

  • On the Starlink website, customers can access support for a variety of topics, including account-related issues, setup and installation guidance, troubleshooting, specifications and configuration, service plans, orders, and billing inquiries.
     

  • Starlink provides customer service support via email and an online contact form.
     

  • They have a comprehensive FAQ section on their website to address common queries.
     

  • Starlink offers a customer support phone line for technical issues and inquiries.
     

  • Starlink has an active online community where users can share experiences and seek help.
     

  • Users can track their Starlink shipments and service status through their online accounts.
     

  • The company is continually expanding its coverage and improving services based on user feedback.

Starlink For Business

  • Even if you are looking for Starlink for business internet, Starlink offers a Business Internet plan available at a price of about $250-$1500/mo. 
     

  • The speeds offered are up to 220Mbps with a latency of about 25-50ms. 
     

  • You also have to pay an equipment fee of $2500.00.

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